This document defines the scope of privacy and degree of confidentiality protecting the information which the User inputs during account registration at the Platform/app and normal use of the services, programs and facilities of www.eumlens.in (hereinafter “Platform”). At any time, the User can, at his/her discretion, allow or forbid the collection and use of his/her personal information.
Our legal basis for the collection of user data is that the same is necessary for the performance/delivery of the service to which you have subscribed to and in order for us to take steps/actions as requested by you.
“we”, “us”, “our”, “Platform” or “www.eumlens.in” shall mean Reflexive Lenses Consulting Private Limited., its franchisees, affiliates or partners.
The Company requires Users who register to use its services (hereinafter “Services”) offered on the Platform to give their name, email address and password on the Platform. Users can update their personal information at any time by logging into the Platform and editing their Personal Information within setup. Users can view their updated profile to confirm their edits have been made.
Company collects from you the personally identifiable information specified above (name, email address) when you take any instrument on our site. While you can browse some sections of the Platform without being a registered member, responding to any instrument requires you to log in with the above information. Company does use your contact information to send you reports and other material based on your personal information.
The Company also collects non-personal information from Users, such as Users’ responses in the Platform (“Non-Personal Information”). Non-Personal Information cannot be used to personally identify the User.
USE OF USER’S INFORMATION:
Company uses the information that it collects to set up services. Users’ email addresses and any personal customer information will not be distributed or shared with third parties except under circumstances required by law.
Company will disclose User’s personal information when Company believes in good faith that any applicable law, regulation, or legal process requires it, or where the Company believes disclosure is necessary to protect or enforce its rights or the rights of another user.
Company also discloses aggregated User statistics in order to describe Company’s Platform/services and reach to prospective partners, advertisers, and other third-parties. However, aggregate data does not contain the User’s Personal Information.
Company may use contractors to help the Company with the Company’s operations. Some or all of these contractors may access Company databases of user information. These contractors will enter into an agreement with the Company that places restrictive provisions on their use and disclosure of all information they obtain through the relationship.
Company may use Non-Personal Information to track the use of the Platform/services and for other internal purposes, such as providing, maintaining, evaluating, and improving the Services and the Platform.
Company may occasionally ask you to complete optional online surveys. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
Users may, if they wish for any reason, delete their Personal Information or their Profiles. Upon User deleting their personal information or profiles the Company shall retain only an archival copy of information so deleted, which shall not be accessible on the internet for legal compliance. Company’s use of information would be in compliance with the laws governing the protection of information technology and other applicable laws in force in India.
Users can opt out of being contacted by the Company or receiving information as a whole or apart from the Company at any time by selecting the appropriate option provided for in their profiles or at any time by sending an email to firstname.lastname@example.org. If, at any time after registering for information or ordering services, Users change their mind about receiving information from Platform, the frequency with which they receive information or about sharing their information with third parties, they may modify their choices in the options provided for the same on their profiles or simply send the request to email@example.com. It shall take ten (10) days to process your request to opt out request.
You have the right to complain about the improper processing of your personal data (such as collection, storage, modification, transfer, deletion, etc.) by emailing us at firstname.lastname@example.org
DISCLAIMER OF WARRANTIES: The Company provides the Platform and the services “as is”, “with all faults” and “as available.” The Company makes no express or implied warranties or guarantees about the services. To the maximum extent permitted by law, the Company disclaims all such warranties, including all statutory warranties, with respect to the services and the Platform, including without limitation any warranties that the services are merchantable, of satisfactory quality, accurate, fit for a particular purpose or need, or non-infringing. The Company does not guarantee that the results that may be obtained from the use of the services will be effective, reliable or accurate or will meet your requirements. We incorporate commercially reasonable safeguards to help protect and secure your Personal and Financial Information. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, you provide us with your information at your own risk.
LIMITATION OF LIABILITY: User’s sole and exclusive remedy for any dispute with the company is the cancellation of User’s registration. In no event shall the Company’s total cumulative liability to the User for any and all claims relating to or arising out of User’s use of the services or the Platform, regardless of the form of action, exceed the total amount of fees, if any, that you paid to utilize the Platform or the services in the previous 1 months. The Company shall in no event be liable to the User (or to any third party claiming under or through the User) for any indirect, special, incidental, consequential or exemplary damages arising from User’s use of, or inability to use, the Platform and/or the services. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses, even if the Company knew or should have known of the possibility of such damages, because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the extent permitted by law.
PERSONAL DATA AND INFORMATION: We work hard to protect our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold. In particular:
a. We encrypt our services using Secure Sockets Layer (SSL).
b. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
c. We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
RETENTION, DELETION OR BLOCKING OF DATA: We adhere to the principles of purpose limitation and data minimization. Therefore, we only store your personal data for as long as it is necessary to achieve the purposes mentioned here or as long as the many storage periods required by law. After discontinuation of the respective purpose or expiry of these deadlines, the corresponding data will be blocked or deleted in accordance with the statutory provisions. Our legal basis for the deletion or blocking of personal data is for safeguards and derogations relating to processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes and to implement data-protection principles, in an effective manner and to integrate the necessary safeguards into the processing in order to meet the requirements of the applicable laws.
FORUMS AND INTERACTIVE SERVICES: There may be interactive services within the Platform, such as blogs, chat rooms, forums, instant messaging etc., and other service member zones that allow them to input their data, details, materials, comments or other similar communications. Using such Platform/services, the User should realize that they are open for wide access and review, and any personal data that he/she published or provided during registration may become viewable by third parties. The Company is not responsible for the security of the User’s information that is passed by the User to third parties or provided during use of such Platform/services. Materials that will be placed by the User in such areas of the Platform will be stored in systems/devices of Company as per Company’s policy, if otherwise not directly documented in each particular case.
MINOR USERS: The Company does not intend to and will not purposely collect, require or request personal information from persons under 18 years of age without permission from parent or legal guardian. If the User is a minor, he/she should not enter his/her personal information or use the services/Platform in any way prior to obtaining the consent of the parent or legal guardian.
PHISHING: Identity theft and the practice currently known as “phishing” are of great concern to the Platform. Safeguarding information to help protect User from identity theft is a top priority. We do not and will not, at any time, request User’s credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.